VoIP Phone Systems: Cutting the Cord and the Costs!

In a business environment legacy communication systems are no longer able to meet the corporate objectives of enterprise-wide sharing of information. This is where VoIP phone systems come in to increase productivity, lower costs and respond to the customer’s demands for better and faster delivery.

Reduced Operational Costs

Before VoIP took off, businesses used good old fashioned telephones that ran on a Public Switched Telephone Network or a PSTN. The network was costly to say the least, especially for small businesses which needed to use the telephone a lot, this resulted in having to deal with large overheads and huge monthly bills. Other expenses which small businesses have to deal with are installing additional lines for each phone, and having to pay for extra features and equipment. A VoIP phone does away with all of these unwanted expenses by using the internet to move data instead of individual phone lines.

By providing essential services, such as, call waiting, forwarding, virtual receptionist etc free of cost, the VoIP phone system is able to dramatically reduce service costs of a business, making it the number one choice for business owners.

Unified System

The VoIP phone system is available all over the world and can easily be used via an internet connection. Regardless of your location, a user can log in to their VoIP telephone and get a dial tone after going through the costs, terms and conditions of the VoIP phone system provider. Furthermore, a VoIP phone system can be easily accessed while one is travelling via email. Aside from phone calls, users of a VoIP phone system can also conduct video conferencing, which allows you to stay in touch with employees, coworkers and clients. With the VoIP phone system, you will never miss important messages since voicemail is delivered via email. This also allows business owners to collaborate in any way they choose. For example, by using, soft phones, BYOD, chat, share desktops and so on.


Since a VoIP phone system is virtual there is no geographical limit, which means that a user does not need an area or country code and is not bound to a specific location. Subscribers can be living in another country and still acquire a Canadian or a  U.S. phone number. So, all your phone calls to Canada or to the U.S. are charged as domestic calls even if they are from another country. Now you can have one physical office and make your presence be felt in any city, area or country you want. Make new customers and stay connected, all with one VoIP PBX system.

Reduced Risk

A business that uses a VoIP phone system gets to enjoy better disaster recovery and resiliency when it comes to unexpected crashes. Users of the VoIP phone system also get to enjoy geographic redundancy and failover. VoIP phone systems leverage the decentralized design of the Internet by enabling adaptive routing and the distributed nature of a VoIP phone system makes it easier for businesses to disperse equipment throughout the network to improve redundancy. Efficient upgrades can be carried out using both active and inactive partitions, meaning minimal downtime, as well as, the ability to fall back if an upgrade fails.

Ending Note

A VoIP phone system is able to cut costs because voice calls are sent and received via the internet, rather than through the traditional phone lines. Secondly, service, maintenance and upgrade related costs are minimized due to internet telephony. And lastly, a VoIP phone system comes in various packages so that businesses can choose one according to their needs (and their pockets).

In the end, the question is not whether or not companies will migrate to VoIP phone systems, but when they will do it. The fact is that even if a business does not need all the benefits that come along with VoIP phone systems, TDM-based systems are eventually going to break and when that happens, businesses both large and small will have to replace their legacy systems.